Just Hafsah

Refund & Return Policy

Refund & Returns

Refund & Return Policy

We follow a No Return Policy — returns are not accepted unless the item is damaged during transit.
If your order arrives damaged, please contact us immediately at [email protected] or WhatsApp 0092 311 4903237

Authenticity & Trust
Hey fellas 💕
I assure that every product I offer is 100% original and sourced only from Saudi Arabia, Korea, and USA. To give you complete peace of mind, I offer a 100% money-back guarantee on authenticity. If you ever receive a fake product (which will never happen!), you’ll get a full refund.

No Return & No Exchange Policy.

Since most of our products are personal-use items, they cannot be returned or resold once opened.  I’ve set a strict

No Return & No Exchange policy.

This ensures that every customer receives a completely new, untouched, and sealed product.

Exceptions are only made if your order arrives damaged during transit.
In that case, please:

  • Contact me the same day you receive your order

  • Provide clear photos and an unboxing video as proof

  • Reach me via WhatsApp at +92 311 4903237 or email at [email protected]

Damages & Issues

Please check your order immediately upon delivery.

If the item is damaged, defective, or incorrect,

contact me within 2 hours so I can quickly resolve the issue for you.

Refunds

For approved cases (like transit damage):

  • I’ll notify you after inspecting the returned product.

  • If approved, your refund will be processed to your original payment method. 

  • Please allow some time for your bank/payment service to reflect the refund.

 I value your trust and assure you that “I will never ignore or block a customer under any circumstances.”

Return Eligibility

To qualify for a return:

  • The product must be unused, unworn, and in its original packaging with tags/seals intact.

  • Proof of purchase is required.

Return Process:

  • Email us at [email protected] and confirm the return address on WhatsApp 0092 311 4903237 before sending.

  • A return shipping label and instructions will be provided.

  • Items sent without approval will not be accepted.

Non-Returnable Items

The following products are not eligible for return or exchange:

  • Lingerie & intimate wear

  • Personal care & beauty products (if opened/used)

  • Custom or personalized items

  • Perishable goods (food, flowers, plants)

  • Sale items & gift cards

  • Hazardous/flammable items (liquids, gases)

  • Imported electronics damaged by local voltage fluctuations

Refunds

  • Once we receive and inspect your return, we’ll notify you if your refund is approved or rejected.

  • Approved refunds will be processed within 10 business days to your original payment method.

  • If not received within 15 business days, please contact us.

Contact Us

Page: Just Hafsah
Email: [email protected]
Phone/WhatsApp: 0092 311 4903237 (please confirm the return address here before sending)